Customer Service & Public Relationship

For any manager concerned with reputation, brand and excellence in stakeholder relations our Programme of leading edge training courses is a business essential. From strategy to skill development we can help you and your organization to increase performance and effectiveness. Our international faculty of instructors includes a careful blend of academic underpinning and practical know-how. You will land an oasis of talent and support at your disposal.

Whether you are a generalist manager with a strong interest in communications and customer service or a specialist practitioner in those disciplines there is a diploma training course to suit your needs. Our innovative training programmes include brand and reputation management, communications audits, customer relationship and touchpoint management, customer journey mapping, event management and a full array of media and social media training. We look forward to welcoming you to share the rich personal and organizational benefits that our many satisfied delegates have enjoyed.

Entry requirement c- and above

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